Privacy policy

Last Updated: March 2026

At SÍSÍ ROUGE HOME ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.sisirouge.com (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Identity Data: Name, username, or similar identifier.
  • Contact Data: Billing address, shipping address, email address, and phone numbers.
  • Financial Data: Payment card details (processed securely via Stripe/Airwallex; we do not store full card numbers on our servers).
  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

2. HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

  • Communicate with you regarding your "Gallery Quality" furniture orders.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our aesthetic living collections.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • Payment Processors: We use Stripe and Airwallex to process payments securely.
  • Logistics Partners: We share your contact and shipping information with our international freight and courier partners to ensure the safe delivery of your wooden-crate protected furniture.
  • Legal Compliance: We may also share your Personal Information to comply with applicable laws and regulations, such as responding to a subpoena or other lawful request for information we receive.

4. INTERNATIONAL DATA TRANSFERS

As a global platform, your information may be transferred to, and processed in, countries outside of your residence, including the United Kingdom, China, and the United States. We ensure that all our partners (including manufacturing facilities in Guangdong and Zhejiang) adhere to strict data protection standards to keep your information secure.

5. YOUR RIGHTS

If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.


6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


7. CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.


8. CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [Your Professional Email] or by mail using the details provided below:

SISI ROUGE LIMITED

OFFICE 17558

182-184 HIGH STREET NORTH

LONDON, E6 2JA

UNITED KINGDOM